Privacy Policy

1. Introduction

We are committed to protecting your privacy and ensuring that your personal and financial information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including tax filing, NTN registration, corporate compliance, and bookkeeping services.

By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, including but not limited to:

  • Full name
  • CNIC/NICOP/Passport details
  • Contact details (email address, phone number, address)
  • Date of birth
  • Employment and business information
2.2 Financial & Tax Information

To provide our services, we may collect:

  • Income details and tax records
  • Bank account details
  • Business financial data
  • FBR-related information
2.3 Technical Information

When you use our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and usage behavior
  • Cookies and tracking data

3. How We Use Your Information

We use your information for purposes including:

  • Providing tax filing, registration, and compliance services
  • Processing your requests and transactions
  • Communicating with you regarding services or support
  • Improving our website and service experience
  • Ensuring compliance with applicable laws and regulations
  • Preventing fraud, misuse, or unauthorized activities

4. Sharing and Disclosure of Information

We do not sell your personal data. However, we may share your information in the following circumstances:

  • With Government Authorities: such as FBR or relevant regulatory bodies for tax filing and compliance
  • With Service Providers: trusted third parties assisting in operations (e.g., IT systems, payment processing)
  • Legal Obligations: when required by law, regulation, or court order
  • Business Transfers: in case of merger, acquisition, or restructuring

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal and financial information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent (where applicable)
  • Object to or restrict certain processing

To exercise these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember user preferences

You can disable cookies through your browser settings; however, some features of the website may not function properly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

10. Confidentiality of Tax Information

Given the nature of our services, we treat all client tax and financial information as strictly confidential and use it solely for the purpose of delivering our services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

ebfiler
Website: www.ebfiler.com
Email: info@ebfiler.com
Phone: 0331 7732682
Address: A Block Canal Gardens Lahore